![]() Prints from the HP Photosmart 375 "resist photo fading for longer than traditionally processed photos last", according to HP - they don't quote a specific number of years. This can be changed to an optimized resolution of 4800x1200 dpi when using HP Premium Photo Paper. > Click here to download Full Driver & Software Package / Full Software Package in the Downloads section.The HP Photosmart 375 has a maximum resolution of 1200 x 1200 dpi The installation instructions are available on the download page. > Click here to see how to uninstall the printer driver.ĭownload the latest Full Driver & Software Package / Full Software Package and re-install it. The printer driver may not be installed correctly. If you still cannot print, go to next step. And then turn your Brother machine on again. Turn your Brother machine off and restart the computer. STEP 5: Restart your Brother machine and the computer If you succeed to print from another application, there is an issue in the application that you have been trying to use.Ĭheck the settings in the application and if the issue still continues, contact the application manufacture. Try printing from some other application. STEP 4: Check your application's settingsĬonfirm that the Brother printer driver is selected in your application's Print window. Enter a password for an administrator and click Yes. If Pause Printing or Use Printer Offline is gray out, click Open As Administrator. (Make sure no check mark appears next to this setting.) If you use Windows 11 or later, go to STEP 4.Ĭlick Printer => Pause Printing or Use Printer Offline. Make sure that the printer status is not paused or offline. (Windows only) If any print job in the queue, select the print job you want to delete. Select your Brother machine, and then click Print Queue or Open print queue. If Cancel All Documents is gray out, click Open As Administrator. Right-click your Brother machine and select See what's printing.Ĭlick Printer => Cancel All Documents => Yes. If any print job in the queue, click > Cancel all. Select your Brother machine, and then click Open print queue. When you print next time, this printer driver will be selected automatically. And then you will see the check mark on the machine. If you always want to print from this printer, right click on the icon of the machine and select set as default printer. Select the printer driver that status is not Offline. If the status is Offline, the printer driver is not working. If you don't know which printer driver to select, place the cursor on the printer icon for a while, the status of the printer driver will pop up. Select this printer driver when printing. If the status is idle, it means the printer driver is working correctly. ![]() If any other machines are connected, only turn the Brother machine on that you want to use. If multiple Brother machine's copy icon (for example: Brother (Copy 1)) exists in the printer list, locate the proper printer driver to use. If the Brother printer is not listed, the driver may not be installed properly. Scroll and select Printers & Scanners in the left navigation bar.Ĭlick Apple Menu and select System Preferences > Printers & Scanners.Ĭheck the following printer driver settings. ( Click here to see how to open the Control Panel.)Ĭlick Hardware and Sound => Devices and PrintersĬlick Apple Menu and select System Settings. STEP 3: Check the printer driver settingsĬlick Start > Settings > Bluetooth & devices > Printers & scanners. Verify that the cable is connected to the USB port on the machine and not a Network port, Line Jack, Ext Jack or any port other than USB port.Ĭonnect to a different USB port on the computer. We recommend that the USB cable you use supports the following specifications: (If you are using a USB hub, remove it and connect your Brother machine directly to the computer.) NOTE: When the USB connection confirmation screen appears, click Allow or Yes. ![]() Disconnect both your Brother machine and the computer and reconnect. ![]() Try disconnecting and reconnecting the USB cable on from both ends. NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system. STEP 2: Check the connection of your Brother machine and the computer If the machine's screen is blank or Deep Sleep Mode, press any button on the machine to see if it wakes from Sleep Mode. If an error is displayed, go to the Troubleshooting section and find a solution. ![]() Make sure that your Brother machine is turned on.Ĭheck if the machine's display or LED indication of your Brother machine is not showing some error. STEP 1: Check the status of your Brother machine
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